Citizens and Public Administration in the Information Age. E-public services. Web Self-Service in the Public Sector.

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Citizens and Public Administration in the Information Age. E-public services. Web Self-Service in the Public Sector.

Article written by Sarmiento, M.Gabriela published by the Observatorio de Sociedad, Gobierno y Tecnologías de Información. Universidad Externado de Colombia. Bogota

Research undertaken in March 2005 within the Panamerican Nations.

 

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